Let Park Avenue do your laundry…because you have better things to do with your time and money!
Let Park Avenue do your laundry…because you have better things to do with your time and money!

Frequently Asked Questions

 

What

What is the minimum laundry I can have laundered?

  • 10 pounds is the minimum weight.

What does it cost?

  • $1 per pound for laundry service without pressing/ironing.

What is the difference between Shirt Cold Wash and Shirts Dry Cleaned?

  • Most business shirts are made of 100% cotton.

  • Shirts require dry cleaning based on the shirt’s label or at the owner’s request.

  • Shirts dry cleaned goes through a machine press.

  • Shirts cold wash are laundered in cold water and hand ironed which ensure you don’t get the shine that you see on some dry cleaned garments.

  • The goal is to keep the shirt looking like new for 3 to 4 years of use.

How

How does laundry by the pound differ from dry cleaning?

  • Your items are placed on a scale and weighed.  We do not charge separately for each piece.

How do I prepare my laundry for pick up?

  • Just throw it in a laundry bag, plastic bag or clothes hamper.

How and when can I cancel an order?

  • Just give us a call and leave a message.

How can I sign up for service?

  • You decide how often you need our service and call us, that is all there is to it.

How do I handle a situation if I notice something wrong with my garments?

  • Contact us by phone, fax or email and we will respond as soon as we can.

Other

When are your laundry Operating Days and Hours?

  • Monday through Thursday 7am to 3pm but you can leave a message 24 hours/7 days a week.

When will my order be ready?

  • Approximately, 2 business days (48 hours).

When should I expect my laundry to be done?

  • We are open between 7am and 3pm but we are flexible.

Is same day service available?

  • Yes, same day and next day service is available for an additional fee.  Please call 860-289-1920, for details.

Are tailoring and alteration services available?

  • Yes, we provide minor alterations and repair to some garments.

Who carries the liability in case of garment damage or other issues?

If it’s due to our machines, personnel or detergents, we will replace a garment with one of equal value or we will refund you the market value of the garment not the amount you paid for it.

 

 

 

Contact Us Today!

Park Avenue Laundry

P.O. Box 280794
East Hartford, CT 06128
 
Phone: 860-289-1920

E-mail: palaundry@sbcglobal.net

Referrals

Tell your friends and relatives about the service you have experienced and receive 25% off on your next pick up!  Just tell your friends to mention your name when they make an appointment and you’ll receive the discount on your next pick up.

So spread the word and enjoy the extra savings!

 

Gift Certificate

Special Occasion Coming Up?

 

Give a gift that reduces stress, muscle aches plus add more free time to your day.

Have the Laundry Done!

It's a great gift for someone who really deserves it!

Gift certificates are available in $10, $15 or $20 increments.  They are redeemable at any time. 

 

 

 

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